Shipping policy

Each piece is thoughtfully crafted in solid 14k gold and prepared with care before being shipped. Every order is securely packaged and fully insured with signature confirmation to help protect your shipment in transit.

We offer free standard shipping on all U.S. orders.

At this time, we ship within the United States only.

Order Processing

All of our pieces are made-to-order and require up to 2-4 weeks for production before shipment.

Orders are processed Monday through Friday, excluding weekends and major holidays. Orders placed outside of business days will begin processing the next business day.

During peak periods or seasonal launches, processing times may be extended. While we always work to meet our stated timelines, production and delivery estimates are not guaranteed.

Domestic Shipping (U.S.)

We offer Free Standard Shipping on all orders: Estimated 3–7 business days after shipment

Transit times begin after your order has been completed and shipped and may vary based on destination and carrier conditions.

To ensure the safest delivery, we may select or upgrade carriers at our discretion.

Carriers & Insurance

All orders are shipped via FedEx and are fully insured.

We recommend shipping to a secure address where someone is available to sign and receive the package.

Shipping Restrictions

  • Orders ship as a single shipment and cannot be split
  • We do not ship to APO, FPO, or DPO addresses
  • We are unable to ship to hotels

Lost, Stolen, or Delayed Packages

Once a package has been marked as delivered by the carrier, responsibility transfers to the recipient. While a shipment is in transit, delays or losses are the responsibility of the carrier. We will assist in initiating an insurance claim where applicable.

We are not responsible for:

  • Lost or stolen packages after delivery
  • Carrier delays or service interruptions

We recommend monitoring tracking updates for your shipment. If your package appears delayed or missing in transit, please contact us at goodluckynyc@gmail.com.

Address Accuracy

Please ensure that your shipping address is entered correctly at checkout.

We are not responsible for orders shipped to incorrectly provided addresses.
If you would like to make a change to your shipping address and your order hasn't shipped yet, we'll be happy to update the delivery address for you. However, we won't be able to make changes once an order is in transit. Please contact us at goodluckynyc@gmail.com as soon as possible.

We are not responsible for packages that are refused, unclaimed, or returned due to delivery issues. Additional shipping fees may apply for reshipment.

Order Review & Fraud Prevention

We reserve the right to cancel, hold, or request additional verification for any order at our discretion, including those flagged as high-risk or potentially fraudulent.